Pricing
Choose the right plan that fits your business.
Free
Get started with FransChat basic features and interact with up to 1,000 subscribers for free
RM 0
Key features:
- Instagram Direct Messages
- Facebook Messenger
- Automate conversations
- Use tags to segment customers
- Limited Features
No credit or debit card required !
PRO
Grow your business with access to all advanced Pro features, starting at a cost of:
RM 55
/month
Everything in Free, plus:
- SMS Text Messaging
- Email Marketing
- Make it your own. No FransChat branding
- Scaled pricing based on subscriber
- Unlimited Features
Pricing table
| Max number of subscribers | Price per month | Price per 1k subscribers |
|---|---|---|
| 500 | RM55 | RM110.00 |
| 2500 | RM65 | RM26.00 |
| 5000 | RM85 | RM17.00 |
| 10000 | RM105 | RM10.50 |
| 15000 | RM135 | RM9.00 |
| 20000 | RM165 | RM8.25 |
| 30000 | RM245 | RM8.17 |
| 40000 | RM325 | RM8.13 |
| 50000 | RM405 | RM8.10 |
| 60000 | RM485 | RM8.08 |
| 70000 | RM565 | RM8.07 |
| 80000 | RM645 | RM8.06 |
| 90000 | RM725 | RM8.06 |
| 100000 | RM805 | RM8.05 |
| 120000 | RM965 | RM8.04 |
| 140000 | RM1125 | RM8.04 |
| 160000 | RM1285 | RM8.03 |
| 180000 | RM1445 | RM8.03 |
| 200000 | RM1605 | RM8.03 |
| 300000 | RM2405 | RM8.02 |
| 400000 | RM3205 | RM8.01 |
| 500000 | RM4005 | RM8.01 |
| 600000 | RM4805 | RM8.01 |
| 700000 | RM5605 | RM8.01 |
| 800000 | RM6405 | RM8.01 |
| 900000 | RM7205 | RM8.00 |
| 1000000 | RM8005 | RM8.00 |
Enterprise Custom
Take your automation to the next level by contacting your dedicated Franschat automation expert
Custom
/month
Everything in Pro, plus:
- Unlimited Subscribers
- No price scaling with number of contacts growth
- Priority access to FransChat automation experts
- Experts provide you with full guidance
- Priority support
fixed monthly cost
Free
Get started with FransChat basic features and interact with up to 1,000 subscribers for free
RM 0
- Unlimited Contacts
- Up to 500 E-mails /day
- Up to 300 Messages /day
- Live Chat
No credit or debit card required !
PRO
Grow your business with access to all advanced Pro features, starting at a cost of:
RM 55
/month
- Everything in Free
- No Daily Limit
- Personalization
- CRM
Pricing table
Meta Channels
Unlock insights with a comprehensive, free website analysis for optimal performance.
Meta Channels
Direct Channels
Unlock insights with a comprehensive, free website analysis for optimal performance.
PRO +
FB Live + eCommerce Store
Grow your business with access to all advanced Pro + features, starting at a cost of:
RM 350
/month
- Everything in Essentials
- Multi-user Access
- Marketing Automation
- Priority Support
Pricing table
Meta Channels
Unlock insights with a comprehensive, free website analysis for optimal performance.
Meta Channels
Direct Channels
Unlock insights with a comprehensive, free website analysis for optimal performance.
Enterprise Custom
Take your automation to the next level by contacting your dedicated Franschat automation expert
Custom
/month
- Everything in Premium
- Customer Success Manager
- SSO (SAML)
- Priority Sending
fixed monthly cost
Calculate the Cost and Billing of Your Monthly Plan
(you can import all of your current messenger subscriber to send marketing messages)
subscriber
RM0
RM55
Pricing table
| Max number of subscribers | Price per month | Price per 1k subscribers |
|---|---|---|
| 500 | RM55 | RM110.00 |
| 2500 | RM65 | RM26.00 |
| 5000 | RM85 | RM17.00 |
| 10000 | RM105 | RM10.50 |
| 15000 | RM135 | RM9.00 |
| 20000 | RM165 | RM8.25 |
| 30000 | RM245 | RM8.17 |
| 40000 | RM325 | RM8.13 |
| 50000 | RM405 | RM8.10 |
| 60000 | RM485 | RM8.08 |
| 70000 | RM565 | RM8.07 |
| 80000 | RM645 | RM8.06 |
| 90000 | RM725 | RM8.06 |
| 100000 | RM805 | RM8.05 |
| 120000 | RM965 | RM8.04 |
| 140000 | RM1125 | RM8.04 |
| 160000 | RM1285 | RM8.03 |
| 180000 | RM1445 | RM8.03 |
| 200000 | RM1605 | RM8.03 |
| 300000 | RM2405 | RM8.02 |
| 400000 | RM3205 | RM8.01 |
| 500000 | RM4005 | RM8.01 |
| 600000 | RM4805 | RM8.01 |
| 700000 | RM5605 | RM8.01 |
| 800000 | RM6405 | RM8.01 |
| 900000 | RM7205 | RM8.00 |
| 1000000 | RM8005 | RM8.00 |
Plan Comparison
Plan Comparison
Subscribers
The acceptable number of subscribers. When the number of subscribers exceeds the planned range, automatic replies will no longer be enabled for new subscribers.
1000/Max
According Plan
Unlimited
Build custom chatbot flows
You can use the process builder to create auto-response conversations that guide users through their actions
Unlimited
Unlimited
Unlimited
Facebook / Instagram Auto-reply to comments
You can reply by keyword, by all comments, or by sending a private message to the commenter.
10/post
Unlimited
Unlimited
Create custom Keyword triggers
When the user enters a keyword, a custom reply is triggered, for example, user input (HI) triggers a specific reply flow
Unlimited
Unlimited
Unlimited
Create labels to segment customers
Tags can be created to segment customers，custom tags can be added when creating a process. When a customer triggers a process with a tag, the customer will be tagged for segmentation.
Unlimited
Unlimited
Unlimited
Smart Delay Reply
You can set automatic replies to be sent after a few seconds or minutes
Live Chat
You can live chat on Messenger, Instagram DM and pause the bot’s auto-reply to that user at any time
Post on Facebook / Instagram
Post to Facebook / Instagram or schedule posts
10/month
Unlimited
Unlimited
FransChat brand on permanent menu
There will be a FransChat brand entry in the permanent menu
“Powered by FransChat”
No Branding
No Branding
More Features
Facebook Messenger Channel
Facebook Account
You can bind multiple Facebook accounts to access different Facebook accounts and pages
1
Unlimited
Unlimited
Facebook Page
You can bind multiple Facebook pages to access different Facebook pages
1
Unlimited
Unlimited
Custom time to post a comment
You can customize the time to post comments in your post. For example, you can post comments in your post at 3.00 Pm. (Usually suitable for event-type posts or post types that need to announce news)
10/post
Unlimited
Unlimited
Bulk comment reply & bulk tag user
Can reply to users in batches in a post
Hide/delete offensive comments
When offensive keywords appear in your post comments, the system will automatically hide or delete them. At the same time, you can also set up a private reply to the user to remind him that he has entered offensive words.
Full Page Reply
Just set it up once to enable automatic comment replies on previous or future posts.
Full page Auto like & share
Enable this feature, all your future posts can be set to be automatically shared and liked by another page
User input flow
You can guide user input, and get user information. For example: (bot: your email?) (user: [email protected]) The information entered by the user is then saved in the system.
Conditional reply
Conditional replies can be set, for example: when the system detects that the user is male or female, it will automatically reply with different content. Very helpful when targeting male and female content or products.
Website Widgets
Customizable overlay and embeddable website widgets that capture customer contact information and drives traffic to your bot
Ref URL
Generate a simple URL that can be used anywhere to bring traffic to your Messenger bot
Click-to-Messenger Ads
Bring people who click on an ad straight to Messenger and start a conversation. The Facebook Ads JSON growth tool lets you connect your ads to specific flows built in FransChat to make sales, collect leads, run giveaways, and more.
AI-Powered Conversations
Harness the power of ChatGPT to provide intelligent, context-aware responses.
Instagram Direct Message Channel
Instagram Page
You can bind multiple Instagram pages to access different Instagram pages
1
Unlimited
Unlimited
Custom time to post a comment
You can customize the time to post comments in your post. For example, you can post comments in your post at 3.00 Pm. (Usually suitable for event-type posts or post types that need to announce news)
10/post
Unlimited
Unlimited
Story Mentions Reply
Send instant replies to users who ‘@’ mention your Instagram handle in their Instagram stories.
Story Comment Private Reply
A user commented on your Instagram story, and an instant response will be sent to the user.
Hide/delete offensive comments
When offensive keywords appear in your post comments, the system will automatically hide or delete them. At the same time, you can also set up a private reply to the user to remind him that he has entered offensive words.
Full Page Reply
Just set it up once to enable automatic comment replies on previous or future posts.
User input flow
You can guide user input, and get user information. For example: (bot: your email?) (user: [email protected]) The information entered by the user is then saved in the system.
Conditional reply
Conditional replies can be set, for example: when the system detects that the user is male or female, it will automatically reply with different content. Very helpful when targeting male and female content or products.
AI-Powered Conversations
Harness the power of ChatGPT to provide intelligent, context-aware responses.
Acquire and Engage Customers Across All Channels
SMS Channel
By integrating Twilio, Plivo, Vonage …
Email Channel
Resources
Personal Success Manager
Have a dedicated manager to communicate with you and help you set up your chat flow
FransChat free video and article tutorials
You can visit the tutorial page to learn how to set up a chat flow
Customer Support
Customer assistance process provided when you encounter a problem
Limited
Email / Live Chat
Priority
Frequently Asked Questions
FransChat automatically selects a plan based on the number of contacts you have and adjusts the total price accordingly, so you only pay for what you use.
Email requires integration (SMTP, Sendgrid, Mailgun, Mandrill，Mailchimp，Sendinblue，Mautic，Activecampaign，Acelle)
Sms requires integration (Twilio, Plivo, Clickatell, Clickatell-Platform, Planet, Vonage, Msg91, Africaalking, Semysms, Routesms)
- Credit/Debit Cards: We accept Visa and MasterCard.
- UnionPay Card: You can pay with UnionPay.
- Local payment in Malaysia: We support FPX online banking payment, which is a commonly used payment method in Malaysia.
- Wallet: If you prefer to pay using a Wallet, we support the following options:
- GrabPay
- Touch’nGO
- Boost
- ShopeePay
These diverse payment methods are designed to ensure that you can complete your transaction in the most convenient way. If you have questions about any payment method or payment process, please feel free to contact our customer support team who will be happy to assist you.
If you are dissatisfied with FransChat for any reason, we offer an unconditional refund within 30 days of purchase. More information is in our Terms of Use.
Ready to get started?
Turn more conversations into sales, leads and conversions with FransChat today
